Social Worker/Case Manager: Intake & Assessment Unit

Social Worker/Case Manager: Intake & Assessment Unit

Under the general supervision of the Family Services Supervisor, provides primary intake duties as defined in Chapter 48 of the Wisconsin State Statutes to conduct child maltreatment investigations alongside child safety assessments. Works closely with community providers, law enforcement, and social workers to assess child safety and make CPS intake decisions

The primary function of this position is CPS Initial Assessment. This position is cross-trained on CPS intake and juvenile intake in order to meet the statutory requirements for intake under 48.067 and 938.067.

In accordance with Chapter 48, conducts maltreatment investigations to determine if maltreatment occurred and to make a child safety decision under the WI Safety Intervention Standards. The investigation is completed within 60 days of the social worker receiving the case. Face to face interviews are conducted to collect evidence and information to make safety and maltreatment determinations. This position works closely with law enforcement to conduct these investigations. The social worker will use the information and evidence collected to determine if the child(ren) are in need of protection or services, if so, then the social worker will prepare necessary court documents to file a petition with the county attorney’s office.

Essential Knowledge and Abilities:

Knowledge of Chapter 48 Children’s Code and Wisconsin State CPS Standards for Access, Initial Assessment and Safety Intervention. Knowledge of Chapter 938 Juvenile Justice Code. Basic understanding of child development, childhood trauma, mental health and alcohol or drug addiction, knowledge of current social and economic problems and the way in which these issues affect families. Exceptional telephone, communication and computer skills are essential to this position. Ability to multi-task completing several functions at the same time that coincide with one another. Ability to prioritize competing tasks in a rapid fashion. Ability to think critically and problem-solve in crisis situations and de-escalate conflictual situations. Work environment can be hostile, fast paced and at times highly volatile.

Training and Experience:

Bachelor’s or master’s degree from an accredited four-year college or university with a major in Social Work and the ability to be certified as a social worker in the State of Wisconsin within 6 months of hire. OR

Bachelor’s or master’s degree in related field and two years’ relevant experience. Priority to candidates who have experience working with children and families in the capacity of child welfare, youth justice or mental health.

Non-social work degreed candidates must be willing to successfully complete an accredited social work certificate program within three years and be certified as a social worker in the State of Wisconsin 6 months post completion of the program.

A valid Wisconsin driver’s license, available automobile and automobile insurance are required.

Salary is based on experience and degree. Case Manager/Social Worker starting range: $61,322.00--$69,909.99. Senior Social Worker starting range: $75,715.00--$81,138.99