Economic Support Specialist - Human Services Department
JOB DUTIES: This position provides initial and continued eligibility determinations for public assistance benefits administered through the agency. Duties include assisting clients primarily over a call center, collects data and computes budgets, all while following various policies and guidelines set by the Income Maintenance Central Consortium.
EDUCATION AND QUALIFICATIONS: Qualified individuals must have a high school degree or equivalent, and meet one of the following:
- Associates degree in a human services field OR
- Two years’ work experience in a social or human service agency, or interviewing the public to gather information to determine eligibility OR
- A combination of education and work experience listed above.
The ideal candidate should be able to handle high volumes of calls through a call center, be highly organized, detail oriented, have excellent computer and math skills, be able to type 45 wpm and the ability to provide excellent customer service while observing a high level of confidentiality.
WAGES AND BENEFITS: Position starts at $23.53 per hour plus excellent benefit package, including Wisconsin Retirement benefits, affordable health insurance and a PTO (Paid Time Off) package with the ability to carry unused PTO into future years.
WORK HOURS AND SCHEDULE: Position works 40 hours per week, Monday through Friday from 8:00 a.m. to 4:30 p.m. with a half hour unpaid lunch. Position allows occasional flexibility with hours and some opportunity to work from home up to three days per week at supervisor discretion. The applicant selected for the position would need to be able to start on or close to the week of February 23, 2026.
HOW TO APPLY: Complete job description and required Oneida County application can be obtained at www.oneidacountywi.gov. Completed application along with any resume or transcripts can be mailed to Oneida County LRES, P.O. Box 400, Rhinelander, WI 54501 or emailed to [email protected]. Applicants chosen for further consideration must be available for an interview on Monday, January 19th.
Deadline to apply is Monday, January 12, 2026 at 9:30 a.m.
Oneida County is an Equal Opportunity Employer
