Assistant Health Care Campus Administrator

POSITION SUMMARY: 
The Assistant Health Care Campus Administrator provides operational support to the Health Care Campus Administrator by overseeing various departments, ensuring compliance with regulations, managing staffing, and coordinating resident care within a Skilled Nursing Facility/Assisted Living Campus. This role serves as a liaison between facility staff, County staff, regulatory agencies, and the governing body. 

ESSENTIAL FUNCTIONS: 
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned. 

• Monitor operations across departments, ensuring efficiency, quality of care, and compliance with policies and regulations.
• Assist in coordinating resident care, including maintaining awareness of resident history, liaising with physicians, and addressing transportation and care concerns.
• Ensure facility compliance with all federal and state health and safety regulations.
• Oversee staffing needs, participate in hiring decisions, and monitor staff performance, particularly nursing assistants and care staff.
• Manage facility maintenance concerns to ensure a safe and comfortable environment for residents.
• Serve as a liaison between the governing body, County leadership, medical staff, regulatory agencies, and facility personnel.
• Assist in the development and implementation of policies and procedures that enhance the quality of care and safety of residents and staff.
• Participate in budget preparation and financial management activities to ensure fiscal responsibility.

KNOWLEDGE, SKILLS AND ABILITIES   

• This section details the essential competencies required to perform the job effectively, including a mix of technical knowledge, practical skills, and personal attributes.
• Knowledge of long-term care facility operations, regulations, and best practices.
• Familiarity with state and federal healthcare regulations, including licensing and accreditation requirements.
• Strong leadership and supervisory skills to manage staff and ensure quality care.
• Ability to develop, implement, and oversee policies and procedures to maintain compliance and efficiency.
• Effective communication skills to interact with residents, families, staff, and external stakeholders.
• Technical proficiency in the use of relevant software applications, databases, or other technology tools used in the position (e.g., Microsoft Office, Outlook, Sharepoint, healthcare management software, etc).
• Strong organizational and problem-solving skills with the ability to handle multiple priorities.
• Ability to make informed decisions in a fast-paced environment while ensuring resident care and operational efficiency.
• Awareness of local community resources, public services, and social programs available to residents.
• General knowledge of standard office procedures, practices, and equipment.
• Ability to work effectively as part of a team, collaborating with colleagues across departments to achieve common goals.
• Ability to apply ethical judgment and maintain confidentiality regarding business-related files, reports, and conversations, within the provision of open records law and other applicable State and Federal Statutes and Regulations.
• Ability to work the allocated hours of the position.

LANGUAGE SKILLS  
This section outlines the communication abilities necessary for effective performance.  These skills reflect the need to interact with the public, colleagues, and other stakeholders in a clear, professional, and effective manner. 

• Ability to communicate effectively in English, both verbally and in writing, with a wide range of individuals, including the public, colleagues, and supervisors.
• Ability to read, interpret, and apply information from complex documents such as laws, regulations, policies, procedures, and reports.
• Ability to prepare clear, concise, and accurate written communications, including reports, correspondence, and documentation, tailored to the audience s needs.
• Ability to engage with the public, handle inquiries, resolve conflicts, and build positive relationships with a diverse population.

REASONING ABILITY 
This section outlines the cognitive skills required to perform the job effectively.  This includes the ability to apply logic, make decisions, solve problems, and understand complex information.  

• Ability to identify and define problems, collect data, establish facts, and draw valid conclusions.
• Ability to make decisions that are sound, well-informed, and timely, even in stressful situations.
• Ability to analyze situations, consider various perspectives, and make recommendations or decisions based on logical reasoning.
• Ability to assess situations, anticipate potential issues, and make decisions that minimize risk.
• Ability to interpret complex information, recognize patterns, and understand the implications of actions or decisions.
• Ability to think conceptually and understand the relationships between ideas that are not immediately obvious.

PHYSICAL AND WORK ENVIRONMENT: 
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law.  Employees needing reasonable accommodation should discuss the request with the employee s supervisor.   

PHYSICAL REQUIREMENTS 

• Work requires the occasional exertion of up to 25 pounds of force; work regularly requires sitting, frequently requires standing, using hands to handle, feel, and perform fine motor skills and repetitive motions, and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms overhead or below the waist.
• Sufficient vision to perform tasks such as reading documents and working with detailed data.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Ability to hear and understand speech at normal levels for communication with staff, residents, and stakeholders.
• Ability to work in a moderately noisy location (e.g. business office, light traffic). 

WORK ENVIRONMENT 

• Primarily performed in an office setting within a healthcare facility.
• Occasional exposure to noise, temperature variations, and healthcare-related risks.
• Regular use of computers and office equipment.
• May require travel for meetings, training, or inspections.
• Requires flexibility in scheduling, including occasional evening or weekend work as needed.

MINIMUM QUALIFICATIONS: 

EDUCATION AND EXPERIENCE REQUIREMENTS 

• Bachelor's degree in business administration, public administration, healthcare administration, or a related field.
• Three (3) years of experience in long-term care management or healthcare administration in a professional role.
• A combination of education, experience, and training that provides the necessary knowledge, skills, and abilities may be considered in lieu of the stated requirements.
• One (1) year of supervisory experience, preferred.
• State of Wisconsin Nursing Home Administrator License, preferred (required within 18 months of employment).
• Must successfully pass criminal and caregiver background checks.