Admission Coordinator

POSITION SUMMARY: 
Admissions Coordinator oversees the initial assessment and admission process for new residents, ensuring a smooth transition and quality care. They conduct initial assessments, verify medical information, and collaborate with interdisciplinary teams to provide appropriate levels of care from the moment of admission. This position provides guidance, supervision, and support to the nursing and CBRF team ensuring residents Admission, care and needs are being met. This position also ensures resident safety and facility compliance with local, state and federal regulations. 

ESSENTIAL FUNCTIONS: 
The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. To perform this job successfully, an individual must be able to perform each duty satisfactorily. Other duties may be required and assigned. 

• Initial Assessments: Conduct comprehensive initial assessments to determine patient needs, including physical, psychosocial, and age-specific needs, and to identify the appropriate level of care. 
• Medical History and Documentation: Obtain a complete medical history, collect insurance information, and ensure that all necessary paperwork is completed. 
• Communication and Collaboration: Work closely with referring hospitals, physicians, skilled nursing facilities, patients, and families to facilitate referrals and admissions. 
• Level of Care Determination: Identify the appropriate level of care needed, ensuring residents receive the necessary care for their specific needs. 
• Verifying Physician Orders: Verify and enter physician orders accurately. 
• Care Plan Initiation: Participate in the development and implementation of initial care plans. 
• Customer Service: Provide outstanding customer service to patients, families, and referring professionals. 
• Discharge Planning: Assist with discharge planning when necessary. 
• Documentation: Maintain accurate and timely documentation, including assessments, care plans, and other required records. 
• Collaboration with Interdisciplinary Teams: Collaborates with physicians, therapists, social workers, and discharge planners to develop and implement resident care plans and ISPs, ensuring care needs are met. 
• Conducts resident and family conferences and provides updates, changes in condition and instruction/education.
• Performs and assists with patient care/ISP according to outlined policy and procedures; assists with maintaining and updating unit or facility policy and procedure manuals.
• Maintains contact with the pharmacy; maintains narcotics records.
• Participates in and provides training/education as needed.
• Develops, implements, and monitors an effective marketing plan to increase census.
• Manages and leads the admissions team.
• Coordinates admissions tours.
• Develops and implements policies, procedures, department goals and objectives.
• Responds to inquiries from prospective residents and their families.
• Reviews residents covered by Medicare; obtains certification within mandated timeframe determining if they qualify.
• Performs Registered Nurse duties.
• Audits nursing and CBRF staff; ensures procedures are followed; provides follow-up and education as needed.
• Participates and directs as needed with emergency preparedness drills, etc.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES   
This section details the essential competencies required to perform the job effectively, including a mix of technical knowledge, practical skills, and personal attributes. 

• Knowledge of the Minimum Data Set (MDS) process.
• Knowledge of the drugs and precautions & cost of medication.
• Knowledge of local and state rules, regulations, procedures and policies pertaining to nursing services.
• Ability to work with professional and nonprofessional personnel and to instruct them in practices and techniques.
• Ability to accurately maintain patient medical records and prepare reports.
• Comprehensive knowledge of skilled nursing and CBRF principles, standards, administration, and applicable laws and regulations.
• Ability to engage professionally with the public, address concerns, and maintain a positive demeanor.
• Knowledge of and ability to effectively utilize the principles of strategic and long and short-range planning.
• Demonstrated leadership skills, including the ability to supervise staff, assign and prioritize work, develop departmental goals, and provide training and guidance.
• Strong analytical skills, including the ability to research and evaluate complex information, prepare reports, and recommend effective solutions.
• Ability to manage a high volume of detailed work accurately and independently, meeting deadlines while adapting to changing priorities
• Ability to plan, develop, implement, and evaluate projects and programs.
• Ability to take control of situations, dictating subordinate activities in a responsible manner.
• Knowledge of local government organization and its departmental operating requirements.
• General knowledge of standard office procedures, practices, equipment and office assistance techniques, including electronic record systems.
• Knowledge of and ability to interpret and apply County and State policies, procedures, and programs.
• Ability to maintain confidentiality.
• Ability to work the allocated hours of the position.

LANGUAGE SKILLS  
This section outlines the communication abilities necessary for effective performance.  These skills reflect the need to interact with the public, colleagues, and other stakeholders in a clear, professional, and effective manner. 

• Ability to communicate effectively in English, both verbally and in writing, with a wide range of individuals, including the public, colleagues, and supervisors.
• Ability to read, interpret, and apply information from complex documents such as laws, regulations, policies, procedures, and reports.
• Ability to prepare clear, concise, and accurate written communications, including reports, correspondence, and documentation, tailored to the audience s needs.
• Ability to engage with the public, handle inquiries, resolve conflicts, and build positive relationships with a diverse population.

PHYSICAL AND WORK ENVIRONMENT: 
The physical and work environment characteristics described in this description are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions or as otherwise required by law.  Employees needing reasonable accommodation should discuss the request with the employee's supervisor.   

PHYSICAL REQUIREMENTS 

• Work requires the occasional exertion of up to 75 pounds of force; work regularly requires sitting, frequently requires standing, using hands to handle, feel, and perform fine motor skills and repetitive motions, and occasionally requires walking, stooping, kneeling, crouching or crawling and reaching with hands and arms overhead or below the waist.
• Sufficient vision to perform tasks such as reading documents, operating vehicles, or working with detailed data.
• Ability to hear and understand speech at normal levels for tasks such as communicating with the public, colleagues, or over the phone.
• Vocal communication is required for expressing or exchanging ideas by means of the spoken word.
• Work requires preparing and analyzing written or computer data and observing general surroundings and activities.
• Work frequently requires exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment.
• May work in any area of the facility.
• May be subject to exposure to infectious wastes, diseases, and medical conditions.
• Vaccinations and testing as required by local, state, or federal regulations and/or other regulating entities.

MINIMUM QUALIFICATIONS: 

EDUCATION AND EXPERIENCE REQUIREMENTS 

• Graduate of accredited Nursing program.
• Three (3) to five (5) years working as a Registered Nurse required.
• Experience working in long-term care preferred.
• Previous lead or supervisory experience preferred.
• MDS experience preferred
• Registered Nurse License.
• Must successfully pass criminal and caregiver background check.