Posted: Nov 25, 2025
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Human Services Supervisor-Mental Health-Comprehensive Community Services-Children and Young Adults

Outagamie County - Appleton, WI
Full-time
Salary: $80,059.20 - $104,436.80 Annually
Application Deadline: N/A

Position Purpose

Reporting to the Division Manager-Mental Health Substance Use - Mental Health, the Human Services Supervisor - Mental Health & Substance Use, administers programs and supervises the day-to-day activities of assigned unit staff in the provision of services.

*Comprehensive Community Services-Children and Young Adults

Hours:  Main core hours are Monday - Friday, 8 am - 4:30 pm must be have flexibility and have possibilities of comp time
Location:  320 S. Walnut St. in Appleton, WI

Benefits:  Full benefits package including being a part of the Wisconsin Retirement System Pension!

Outagamie County offers Benefit options and paid time off for team members that work 20+ or more hours per week. Learn more today by visiting: https://www.outagamie.org/government/departments-f-m/human-resources/employee-benefits-information



Key Responsibilities

The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

·        Recruits, hires, and trains clinical therapists, case managers, and home consultants (mental health technicians). 

·        Provides regular and consistent supervision of those staff in the performance of their assigned duties. 

·        Responsible for clinical supervision and clinical oversight of unit.

·        Prepares timely performance evaluations, including training plans and development plans to support staff

·        Participates in the review, development, and implementation of agency programs, policies, and procedures.

·        Ensures compliance with State and Federal standards, County and Department policies, and other laws and regulations.

·        Provides after-hours crisis consultation and after-hours crisis services as needed.

·        Coordinates assigned unit services with other Health and Human Services staff and outside agencies.

·        Provides treatment to consumers as necessary in assigned unit and other Health and Human Service units.

·        Ensures Health Insurance Portability and Accountability Act (HIPAA) compliance.

·        Provides supervisory coverage for other supervisors during their absence.

·        Assists with the Emergency Support Function (ESF) 6 implementation of programs and services to aid victims of an emergency or disaster.     Assists with victim related recovery efforts such as crisis counseling and identifying support for persons with functional needs in affected areas.  

·        Performs other duties as assigned.

 

Education/Certifications/Experience Requirements

  • Master's degree in Social Work or a related field.
  • Three to five years of experience required in a mental health/substance use setting which includes supervisory experience.
  • Licensed or certified in the field of mental health or substance abuse for supervision and clinical oversight in the State of Wisconsin.
  • Must possess and maintain a valid driver's license.
  • Certification in substance abuse assessment and treatment beneficial.

Required or Preferred Skills

  • Ability to assign, supervise, and review the work of assigned employees. 
  • Ability to make recommendations regarding the selection and discipline of employees.
  • Ability to identify, implement, and maintain fidelity of evidence based practices.
  • Ability to prepare and complete a variety of clinical documents including assessments, treatment plans, training materials, insurance forms, court reports, etc. 
  • Ability to comprehend and interpret a variety of documents including hospital, clinical, and other records, court documents, police reports, policy and procedure manuals, etc.
  • Ability to communicate effectively with health professionals, law enforcement personnel, school personnel, judges and other court personnel, community groups and agencies, and others verbally and in writing. 
  • Ability to transport oneself and others to and from various locations in a timely and efficient manner.
  • Ability to operate a variety of office equipment including personal computer, photocopier, fax and telephone. 
  • Ability to add, subtract, multiply, divide, and calculate decimals and percent's, and make use of the principles of descriptive statistics.

OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.