Mental Health Technician

SUMMARY    This position works collaboratively with mental health professionals to provide services to individuals diagnosed with chronic and persistent mental illness.   This position provides and coordinates services to individuals who need ongoing services for individuals with mental illness and substance use disorder. The focus of this position is to assist in delivering services as identified in the developed treatment and/or individual recovery plan. The position will directly work with individuals in the community to help foster individual’s independence and empower them by helping them develop skills and connect to necessary resources to address their mental health/substance use disorder (SUD) needs.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Service delivery related to treatment goals identified in the   individual recovery plan. Provide and coordinate ongoing delivery of services in the community. Provide services that include training in communication, interpersonal skills, problem solving, decision making, self-regulation, conflict resolution, training in daily living skills related to personal care, household tasks, accessing and connecting to community resources and other specific needs identified in the service plan.   Collaborate with client’s case managers to identify the complex needs of each client. Provide education, information resources and ongoing guidance about managing and coping with mental health and substance abuse issues. Provide medication oversight by supporting a client taking his or her medication. Monitoring changes in client’s symptoms and increasing the client’s understandings of the benefits of medications. Complete all associated paperwork in an accurate, effective and timely manner. Function as a member of a recovery team for clients.

      

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Knowledge of mental health and SUD issues and services.

Knowledge of social, emotional, and physical behavioral needs of clients

Knowledge of statutes, guidelines and policies related to the delivery of services through DHS 34, DHS 63 and DHS 51.

 

EDUCATION and/or EXPERIENCE  

Minimum Education Level Required: 

1. High School diploma.

Preference for: Associate Degree in Human Service field or closely-related field.

A mental health technician shall be a paraprofessional who is employed on the basis of personal aptitude.

 

LANGUAGE SKILLS   

Excellent verbal and written communication skills.

 

MATHEMATICAL SKILLS   

Good mathematical skills.

 

REASONING ABILITY   

Ability to effectively communicate orally and in writing.

Ability to establish and maintain effective working relationships with clients, supervisor(s), peers, service providers and community partners in a way that supports the mission of the agency and the clients it serves.

Ability to comprehend and apply all applicable program standards set forth by Federal, State and agency requirements.

Computer literacy that allows for accurate and effective interaction and completion of reporting requirements.

Ability to abide by all policies and procedures of The Human Service Center including all documentation requirements and deadlines.

Ability to maintain the confidential nature of all consumer and business information per Federal and State regulations and agency policies and procedures.

 

CERTIFICATES, LICENSES, REGISTRATIONS 

Certification or eligible for certification in Wisconsin as a Social Worker preferred.    

Must possess a valid Wisconsin driver’s license and personal automobile insurance throughout the term of this position as travel is required.

Must successfully complete a Caregiver Background Check per Wisconsin Administrative Code DHS 12.

 

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.