Case Manager (CCS-Kids) in Mental Health with Outagamie County (Full Time)

Reporting to their respective program supervisor, the Case Manager - MH serves as a case manager for assigned clients and performs related duties toward the objectives and goals of the division.

This job is located in the Mental Health Division in the Outagamie County Administration Building in downtown Appleton!

Hours for this role are:
Monday-Friday working 40 hours with occasional evening hours.
Participation in the Crisis on-call rotation required.

Remote Work:
Limited remote work with supervisor approval. 

To learn more about benefits click here:
 https://www.outagamie.org/government/departments-f-m/human-resources/employee-benefits-information
 

 Examples Of Essential Duties:

The following duties are most critical for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned.

·        Provides protection and advocacy services including oversight of Chapters 51, 54 and 55. 

·        Transports and escorts consumers to meetings, services, appointments and other activities.

·        Attends Unit and other meetings as required. 

·        Maintains accurate records and prepares reports and documentation for court proceedings.

·        Maintains clinical files or accurate records, as appropriate, and prepares reports as required for coordination of the case and by State and Medical Assistance guidelines. 

·        Responds to client needs in crisis situations during work and off hours; evaluates suicide, homicide, and other risks.

·        Provides on going symptom assessment and monitors client's stability, mental status, and court ordered treatment requirements at each client contact. 

·        Manages a caseload of individuals diagnosed with severe and persistent mental illness with a focus on supportive therapy, symptom management, employment, housing, social and recreational activities, medical management, daily living skills, and community integration.

·        Provides on-call services as assigned.

·        Works in conjunction and coordinates services with an interdisciplinary team.

 Typical Qualifications:

·        Bachelor's degree in behavioral science or a related field required.    

·        Two years of experience with the respective target group preferred.

 Supplemental Information:

·        Ability to transport oneself from location to location in an efficient and expedient manner. 

·        Adhere to professional ethics and standards.

·        Skill in organization including paperwork, time management and prioritization of crisis demands. 

·        Comprehend and interpret a variety of documents including client charts, medical, accident, and other reports; psychological evaluations and other assessment reports, school records, professional literature, policy and procedure manuals, diagnostic manuals, etc.

·        Prepare a variety of documents including client records, referrals, court reports, intake and assessment records, case notes, individual treatment plans, letters and other correspondence, etc. 

·        Work well in a team environment displaying a supportive and positive attitude.

·        Communicate effectively with clients and family members, community agencies and service providers, psychiatrists, physicians, and other medical professionals, attorneys, Human Services personnel, school personnel, and others verbally and in writing. 

·        Knowledge of disabilities and/or mental illness, dependent on assignment, the effects on individuals and families, and the resources available.

OUTAGAMIE COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER. IN COMPLIANCE WITH THE AMERICANS WITH DISABILITIES ACT, THE COUNTY WILL PROVIDE REASONABLE ACCOMMODATIONS TO QUALIFIED INDIVIDUALS WITH DISABILITIES AND ENCOURAGES BOTH PROSPECTIVE EMPLOYEES AND INCUMBENTS TO DISCUSS POTENTIAL ACCOMMODATIONS WITH THE EMPLOYER.